Return & Refund Policy

At Signature Glow, we want you to be completely satisfied with your purchase. Please read our return and refund policy carefully before placing an order.

Return Window

We accept returns within 7 days of delivery. To be eligible for a return, the product must be:

Unused, unopened, and in its original packaging
In the same condition as when it was delivered
Accompanied by the original invoice or proof of purchase

Non-Returnable Items

The following items cannot be returned:

Products that have been opened, used, or partially consumed
Products damaged due to misuse or negligence by the customer
Items purchased during clearance or final sale

How to Initiate a Return

To initiate a return, please contact us within 7 days of receiving your order:

Email: signatureglowsg@gmail.com
Phone/WhatsApp: +91 9724466199

Please include your order number, the product(s) you wish to return, and the reason for the return. Our team will review your request and respond within 2 business days.

Refund Process

Once we receive and inspect the returned product, we will notify you of the approval or rejection of your refund. If approved:

Refunds will be processed to your original payment method within 5–7 business days
Bank transfer timelines may vary depending on your bank
Shipping charges (if any) are non-refundable

Damaged or Defective Products

If you receive a damaged or defective product, please contact us within 48 hours of delivery with photographs of the damage. We will arrange a replacement or full refund at no additional cost to you.

Order Cancellations

Orders can be cancelled before dispatch. Once an order has been dispatched, it cannot be cancelled. Please visit our Cancel an Order page for details.

Contact Us

Business: Signature Glow
Address: 2311, Gayatri Park, Nr. Over Bridge, Nr Vasuda Society, Vasad, Anand, Gujarat
Phone: +91 9724466199
Email: signatureglowsg@gmail.com